Technical Specifications

General Overview

RepairMaps is a web-based software system for tracking aircraft and RSC structural modification, repair and damage data

The system can be accessed from any computer with an Internet connection and a modern web browser (Microsoft Internet Explorer 8+ or the latest versions of Mozilla Firefox or Google Chrome).


 

System Hosting

The RepairMaps system is hosted within a secure data center, with redundant power and HVAC sources, managed by a top tier hosting company. The data center’s Service Level Agreement, (SLA), guarantees 100% network uptime, (excluding scheduled maintenance). On-site technicians are available 24x7x365. The application, data, and customer assets, (photos, documents, etc.), are physically served out of a data center in the Dallas‐Fort Worth area, in a secure facility with redundant UPS and generator supplies, redundant HVAC, and multi-gigabit redundant internet connections to most major internet service providers. The application and data are hosted on a dedicated hosted VM, configured on bare metal RAID 10 storage devices. The application codebase is backed up at every change point, with complete version history stored offsite. Customer assets and data are backed up on a daily basis, with off-site storage of backup files.


 

Disaster Recovery

Disaster recovery planning is based on snapshotting and modern cloud-based backup technologies, minimizing the risk of downtime and data loss in disaster scenarios that implicate the hardware housed in the datacenter. 


 

Data Integrity

The RepairMaps application follows best practices for database transactions, including the principal that data records should never be permanently deleted from the database. Recovery of deleted data can be achieved on a case-by-case basis.

Unique Identifiers, (UIDs), are used in the system to reference individual Tracked Items. These UIDs are unique across all customers. Uniqueness is enforced at the lowest possible level--the database tier-- guaranteeing uniqueness for this data point.


 

Security

All access to the RepairMaps system is encrypted with 256-bit encryption, via a Transport Layer Security, (TLS 1.0, the successor to SSL), certificate issued by a reputable certificate authority. All connections are encrypted using AES_256_CBC, with SHA1 for message authentication and DHE_RSA as the key exchange mechanism. All database transactions are executed using parameterized queries, thereby nearly eliminating SQL injection vulnerability.

Furthermore, the RepairMaps system is accessed only by a small number of customers, each approved and set up in the system by a RepairMaps administrator, thereby nearly eliminating the risk of compromise as a result of malicious activity by unauthorized system users. The RM system lives on servers protected by modern firewalls and Distributed-Denial of Service, (DDOS), migration devices, thereby significantly minimizing the risk of DDOS attacks.